Good to know
Frequently asked questions
How do I book an appointment?
Book online any time from the Book Now button — choose your service, artist, date, and time. You can also call us during business hours.
What is your cancellation policy?
Life happens! Cancel or reschedule free of charge up to 24 hours before your appointment. Inside 24 hours, deposits are non-refundable but can be applied to a rebooked visit within 30 days.
Do you require a deposit?
Most services require a small deposit at booking, applied to your total on the day. This keeps our books fair for everyone.
What is your refund policy?
If you are ever unhappy with a service, tell us within 5 days and we will fix it complimentary. Refunds on completed services are handled case by case.
What if I arrive late?
We hold your appointment for 10 minutes. After that we may need to shorten the service or rebook so the next guest starts on time.
Can I bring my children?
We love little ones, but for everyone’s relaxation and safety around tools and chemicals, we ask that children only visit if they have their own appointment.
Are pets allowed?
Certified service animals are always welcome. Other pets, sadly, must sit this one out — state board rules.
Where do I park?
Free 2-hour parking is available in the Magnolia Lane lot directly behind the salon, plus street parking out front.
Do you take walk-ins?
When chairs are free, absolutely — but booking ahead is the only way to guarantee your time and artist.
How should I prepare for my appointment?
Come as you are. If you have gel or acrylic on, book a removal add-on and we will take care of everything gently.